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© RMAUG 2009




Wednesday, August 13, 2014

Oppenheimer Funds

6801 S. Tucson Way

Enter the west parking lot entrance off E. Briarwood Ave and park in the west parking lot. The meeting room entrance is on the westside of the north building.


Sponsored by


8:30 - 9:00 am  

Continental Breakfast

9:00 - 9:45 am  

User Group Business Meeting

9:45 am - 10:00 am

10:00 am - 10:45 am VMWare & Cloud Base Computing - Avaya

10:45 am - 12:00 pm

Maximizing & Optimizing Your Existing Avaya Investment - Sunturn
12:00 - 1:00 pm


1pm - 2 pm  Vectors - Sunturn (cont'd)
2pm - 3 pm Live Training on Avaya's new and improved Support Portal - Avaya
3 pm Meeting Wrap-up and Doorprizes

Call Vector Guide

Maximizing & Optimizing your Existing Avaya Investment:

In this session, the following topics will be covered: 


Avaya Diagnostic Server    

SLA Monitor - New support advantage tool

SAL - Remote connectivity with Avaya


Network Region Topologies

Resource Utilization

Transition to PROCR from CLAN


Routing through Vectors

Auto Attendants

System Maintenance

Troubleshooting tips


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