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© RMAUG 2009




Wednesday, May 11, 2011

Executive Briefing Center

Westminster, Colo.


Sponsored by Shared Technologies



8:30 - 9:00 am  


9:00 - 9:30 am  

User Group Business Meeting

9:30 - 9:45 am

Welcome: Steve Tracy, Shared Technologies West Region Vice President of Sales
9:45 - 10:15 am

What’s new from Avaya - Mark Wilson, Avaya Systems Engineer

10:15 - 10:30 am Break

10:30 - 12:00 pm

Future trends, how they may impact your enterprise and what you need to know.  Dave Ballins, ESNA Tech, Director of Channels, North America

12:00 - 12:45 pm


12:45 - 1:45 pm

Case Study Review - How Serena Software embraced the future while protecting their investment in their Avaya Voice infrastructure. Dave Ballins, ESNA Tech, Director of Channels, North America

1:45 - 2:00 pm Break
2:00 - 3:00 pm Professional Development Series: Using ASA to monitor an Avaya PBX and trunk analysis.  Jeff Lusby, Grant Thornton
3:00 - 3:30 pm Wrap-up & Prizes - Shelly Vanderlinde, Shared Technologies Senior Account Manager

Future Trends

Interoperability and Scalability.  Leverage your existing investment and turn your Avaya Voice Platform into an applications gateway that integrates into virtually any 3rd party business application to lower costs and improve business process.

Premise-to-cloud voice integration for enterprises of all sizes. Providing seamless enterprise class UC&C solutions for public and private cloud and groupware solutions like Google Apps, Zimbra, Microsoft Office 365 and 

Virtualization of the enterprise. Accelerate CIO initiatives around virtualization to create an immediate ROI.  Dramatically lower the cost of deploying UC&C with the Virtualization of Core Voice Solutions

Go Anywhere enterprise-Mobilize Your enterprise through ubiquitous access to your workforce. Leverage fixed to mobile convergence, Mobile clients and smart apps to integrate you wireless pads, tablets and other smart devices into your Avaya enterprise voice network and or cloud solutions or CPE solutions from Microsoft, IBM, Google, etc.