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© RMAUG 2009




Wednesday, August 12, 2009

Avaya Highlands Ranch

Highlands Ranch, Colo.

Sponsored by Avaya


8:30 - 9:00 a.m.  


9:00 - 10:00 a.m.  

User Group Business Meeting

10:00 - 10:15 a.m.  


10:15 - 10:30 a.m.  

What's New from Avaya - Executive Hello and Thank you

10:30 a.m. - 11:15  

Avaya Aura Conception and Strategy -  David Chavez, Avaya CTO

11:15 - Noon Components for SIP architecture - Mark Wilson and Terry McCormack, Local SE Team
Noon - 12:45 p.m.


12:45 - 1:45 pm Avaya Aura Customer Scenarios - Mark Wilson and Terry McCormack, Local SE Team
1:45 - 2:00 p.m.


2:00 - 3:00 pm

RMAUG Professional Development Series: Scott Magerfleisch, City of Westminster

3:00 - 3:15 p.m.  


3:15 - 5:00 pm

Avaya Command Center Tour and Services Update - Mary Ann Littler, Senior Director of Global Services Support



Avaya Command Center Tour and Services Update - In these dynamic times, seize the opportunity to maximize your profitability while maintaining your competitive edge. Discover how Avaya Global Services solutions and tools can help you optimize your applications and protect your investments, while leveraging your existing people and technology resources.

Come learn new ways to drive effectiveness and efficiency through a strong partnership with Avaya Global Services. Our experts will provide information on Services solutions and demonstrate tools to bring new value to your business.