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© RMAUG 2009




Wednesday, August 8, 2007

Avaya Executive Briefing Center


Sponsored by Mutare


Click on the name of the presentations from the meeting for the PowerPoint file that was used at the meeting.


8:30 - 9:00 a.m.  


9:00 - 10:00 a.m.  

User Group Business Meeting

10:00 - 10:15 a.m.  


10:15 - 10:45 a.m.  

What's New at Avaya - John Leary, Area Sales V.P.

10:45 a.m. - Noon  

Enhanced Voice Messaging System; Linda Collins, Mutare

Noon - 1:00 p.m.  


1:00 - 1:45 p.m.  

Crisis Communications; Linda Collins, Mutare

1:45 - 2:00 p.m.  


2:00 - 3:00 p.m.  

Professional Development Series, Decision Support Matrix and the RFP Process - Pete Romfh

3:00 - 3:15 p.m.   Wrap-up


Enhanced Voice Messaging

Mutare's EVM provides unified messaging benefits…NOW!   Th•There is no desktop software deployment and it provides a common user experience across all Avaya messaging platforms.  It can facilitate migration from legacy to a Modular Messaging environment, at a  flexible pace, with fFree migration to Modular Messaging.  It works with ANY email system and does not need a desktop client.


lCrisis Communications

Mutare's Emergency Voice Messaging provides automated communications to enhance Business Continuity Planning.  Organizations must have plans for reacting to both emergency situations as well as special events.


Decision Support Matrix and the RFP Process, a Filter for Marketing Hype

Pete Romfh, Technology Manager, Continental Airlines

You know need to select a new system, but which one? Management demands the cheapest.  The subscribers want all the “features”. Four different vendors all say their offer is the only “right” one, and you’d like something that meets your needs. No matter what you decide, someone’s going to say, “How could you decide THAT!”.  The Decision Support Matrix process will help you sort it all out. You’ll see how to select and weight requirements, normalize “features”, and analyze Total Cost of Ownership. With numbers in hand, you can make a supportable decision. A copy of the support tool will be available after the session for you to customize.

BIO, Pete Romfh:

A Master Telecommunications Engineer, Pete manages a 20,000 user global messaging system for Continental Airlines. He participates in several organizations committed to guiding the development of the messaging industry.