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© RMAUG 2009

 

Agenda

 

August 10, 2005

Avaya Blue Mesa Auditorium

8744 Lucent Blvd., Highlands Ranch

 

 

8:30 - 9:00 a.m.

Registration

9:00 - 10:00 a.m.

User Group Business Meeting

10:00 - 10:15 a.m.

Break

10:15 - 10:45 a.m.

AVAYA - What's New and Carrier Services Group, Linda Ruzicka

10:45 a.m. - Noon

Call Center in an IP environment - Sunturn, Mike McIver (Sr. VP – Co-founder) / Troy Burnett (UoP – Sr. Systems Engineer)

Noon - 12:45 p.m.

Lunch

Afternoon sessions will be determined by the attending members from the following 4 presentations; 911 Considerations for VoIP, ARS-AAR-Partitioning, Vectoring, Applications.  Sunturn will review each presentation during the 10:45 session and the 2 topics that receive the largest show of interest from the audience will be presented in the afternoon

12:45 - 1:45 p.m.

ARS-AAR Partitioning

1:45 - 2:00 p.m.

Break

2:00 - 3:00 p.m.

Session 2

3:00 - 3:15 p.m.

Wrap-up and Doorprizes

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